Effective Date: 22 September 2025

At Palolem Casa, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a booking with us.

1. Information We Collect

• Personal Information: Name, email address, phone number, and booking details provided during inquiries or reservations.

• Payment Information: Processed securely through trusted third-party payment providers (we do not store card details).

• Website Usage Data: Non-personal details like IP address, browser type, and browsing activity to improve website performance.

2. How We Use Your Information

• To confirm and manage your bookings.

• To respond to your inquiries and provide guest support.

• To send important updates about your stay.

• To improve our services and website experience.

3. Data Protection

We implement security measures to ensure your personal data is safe and prevent unauthorized access, alteration, or disclosure.

4. Sharing of Information

We do not sell, trade, or rent your personal information. Data is only shared with trusted service providers when necessary to process bookings or comply with legal obligations.

5. Cookies

Our website may use cookies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings.

6. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites.

7. Your Rights

• You may request access, correction, or deletion of your personal data.

• You may opt out of promotional emails at any time.

8. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: palolemcasa@gmail.com
📞 Phone: +91 9284275878